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Report a Claim

How to report a claim.

At Frankenmuth Insurance, reporting a claim is easy, because that’s the way it should be. You can report your claim 24 hours a day, seven days a week, 365 days a year. And with multiple ways to file, you can submit your claim in the way that’s most convenient for you.

  1. Call Frankenmuth Insurance any time to report a claim at 1-800-234-4433.
  2. Fax the information to 1-989-652-6231.
  3. Contact your agent.
  4. Report your claim online.
Report an Auto Glass Only Claim

Report an Auto Glass Only Claim

If you need your windshield or window repaired or replaced, report your claim now.

Report an Auto Physical Damage Claim

Report an Auto Physical Damage Claim

Choose an auto repair facility in your area, or we can help you find one—getting you back on the road as soon as possible. Report your claim today.

Report a Property Claim

Report a Property Claim

When something happens to your home or business, there’s no time to waste. Report your property claim today.

Report a Workers Compensation Claim

Report a Workers Compensation Claim

If there’s an injury at work, we’re here to help. Call the injury triage line at 833-833-1934 24/7, 365 days a year for immediate assistance. When a call is made, a First Report of Injury will be completed for you.

If the injury is life-threatening, call 911 immediately.

Report a Liability Claim

Report a Liability Claim

If someone claims you may be liable, contact us immediately. We’ll investigate and assist you in every way we can. Submit your liability claim now.

Report Claim Fraud

Report Claim Fraud

If you suspect someone may be guilty of insurance fraud, help us put a stop to it by submitting an anonymous report.

Whether you submit a claim to your agent or online, we are dedicated to providing fast, fair claims service.

Today, almost everyone relies on the internet, which is why we give you the option to report your insurance claim online. Our convenient online forms gather the necessary information to report your claim.

However, we also give you the option to report a claim with your agent, because that’s who you know and trust the most. We recommend you consult with your agent before submitting a claim for the following reasons:

  • Immediate action may be necessary to minimize your loss. Your agent has the authority and expertise to offer advice.
  • You may qualify for loss-free discounts which are only available prior to reporting a claim. In some cases, reporting a claim is less cost effective way to resolve your loss.
  • Your agent can save you time in determining what coverage may be available.

Whichever method you use, we want it to be fast, effective and easy. For additional questions you may have about making a claim, please contact your local, independent agent.

I was frankly amazed at how helpful, kind, and prompt every single person I dealt with was. Still kind of can’t believe it. Wow.


My insurance agent and the claims adjuster were so prompt and efficient in handling this claim. Your customer service is excellent! Thank you!


The best claim experience I’ve ever had. It is rare to have this kind of experience with other insurance companies.